Website Terms of Use

Last updated: April 2026

Welcome to our website and software platform. If you continue to browse or use this website or any software-as-a-service (“SaaS”) provided through it, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern RenewalsDesk Limited’s relationship with you.

The term “RenewalsDesk Limited”, “we” or “us” refers to the owner and operator of the website and SaaS platform, whose registered office is 167–169 Great Portland Street, Fifth Floor, London, W1W 5PF, United Kingdom, and whose company number is 08876399. The term “you” refers to the business user or representative accessing or using the website or SaaS services.

The use of this website and our SaaS services is subject to the following terms of use:

• The content of the pages of this website is for general information only and does not constitute advice. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found on this website. You acknowledge that such information may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website or within the SaaS services is entirely at your own risk. It is your responsibility to ensure that the services meet your specific business requirements.
• This website and the SaaS platform contain material which is owned by or licensed to us, including, but not limited to, the design, layout, appearance, software, source code, documentation and graphics. Reproduction is prohibited other than in accordance with these terms.
• All trademarks reproduced on this website or within the SaaS services that are not owned by or licensed to us are acknowledged.
• Unauthorised use of this website or SaaS services may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may include links to other websites. These links are provided for your convenience and do not signify that we endorse the linked websites. We have no responsibility for the content of such websites.
• You may link to this website provided you do so in a way that is fair, lawful, and does not damage or take advantage of our reputation.
• Your use of this website and SaaS services, and any dispute arising out of such use, is subject to the laws of England and Wales.

SaaS Services

Where we provide access to software or platforms on a subscription basis, we grant you a limited, non-exclusive, non-transferable and revocable licence to use those services for your internal business purposes only, during the term of your subscription.

We may update, modify or enhance the SaaS services from time to time to improve functionality, security or performance. We do not guarantee that the SaaS services will be available at all times or without interruption.

Accounts and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us promptly of any unauthorised use of your account.

We reserve the right to suspend or terminate access to the SaaS services if we reasonably believe that these terms have been breached.

Subscriptions, Fees and Payment

Certain SaaS services may be subject to subscription fees. Details of pricing, billing frequency and payment terms will be made available at the point of subscription or in a separate agreement.

All fees are exclusive of VAT or other applicable taxes unless stated otherwise. Fees are payable in advance and are non-refundable except where required by law or expressly stated.

Acceptable Use

You must not misuse the website or SaaS services. In particular, you must not:

• use the services for unlawful or fraudulent purposes;
• attempt to gain unauthorised access to systems or data;
• introduce malware or otherwise interfere with the operation or security of the services;
• copy, resell or commercially exploit the services except as expressly permitted.

Data Protection

Where we process personal data on your behalf as part of the SaaS services, such processing will be carried out in accordance with applicable data protection laws and our Privacy Policy.

Limitation of Liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded under applicable law.

Subject to the above, we shall not be liable for any indirect or consequential loss, loss of profits, loss of business, loss of data or business interruption arising out of or in connection with the use of this website or the SaaS services.

Changes to These Terms

We may revise these terms of use at any time by updating this page. Your continued use of the website or SaaS services following any changes constitutes acceptance of the revised terms.